In the ever-evolving landscape of business communication, staying ahead of the curve is
essential to maintain efficiency and compliance. One recent development that’s making waves
is 10DLC (10 Digit Long Code), a revolutionary approach to SMS messaging. Let’s delve into
what 10DLC is and how it’s transforming the way businesses engage with their audience.
What is 10DLC?
10DLC is a type of phone number that allows businesses to send Application-to-Person (A2P)
text messages in bulk. Unlike short codes, which are five to six-digit numbers often used for
high-volume messaging, 10DLC provides a more scalable and cost-effective solution for
businesses looking to reach their customers via SMS.
The Benefits of 10DLC:
1. Improved Deliverability: 10DLC numbers are more trusted by carriers, resulting in higher
deliverability rates compared to traditional long codes.
2. Enhanced Branding: With 10DLC, businesses can customize their sender ID to reflect
their brand name, increasing brand recognition and trust among recipients.
3. Increased Throughput: 10DLC allows for higher message throughput, enabling
businesses to send messages at a faster rate, ideal for time-sensitive communications.
4. Cost-Effectiveness: Compared to short codes, acquiring and maintaining a 10DLC
number is more affordable, making it accessible to businesses of all sizes.
5. Compliance: 10DLC adheres to industry regulations and guidelines, ensuring that
businesses maintain compliance with messaging standards and avoid potential penalties.
How Businesses Can Leverage 10DLC:
– Customer Engagement: Use 10DLC to send personalized promotions, updates, and
notifications to engage with customers in real-time.
– Appointment Reminders: Send automated appointment reminders and confirmations to
reduce no-shows and improve customer satisfaction.
– Transactional Alerts: Keep customers informed about their transactions, deliveries, and
account activities with timely SMS alerts.
– Surveys and Feedback: Gather valuable feedback from customers through SMS surveys,
polls, and feedback requests.
– Two-Way Communication: Enable two-way communication with customers, allowing them
to respond to messages and interact with your business seamlessly.
In conclusion, 10DLC is revolutionizing business communication by offering a scalable, reliable,
and cost-effective solution for SMS messaging. By leveraging the benefits of 10DLC,
businesses can enhance their customer engagement, improve operational efficiency, and stay
ahead in today’s competitive market.